Terms of Service

These Terms of Service govern your use of the Morrow Footwear website and purchases from Morrow Footwear, operating as Morrow Footwear. By using our website or placing an order, you agree to these terms, subject to applicable law.

Using Our Website

You must be legally able to enter into a purchase agreement, or have permission from a parent or legal guardian where applicable. You agree to provide accurate information and not use the website for unlawful, fraudulent, or harmful activities.

Products and Descriptions

We aim to provide accurate product descriptions, photographs, sizing information, and availability. Colors may vary slightly depending on your screen and lighting. Please review the product details and size guidance before ordering.

Product features and performance claims apply only as described on the relevant product page. Nothing in these terms excuses an item that is defective or materially different from its description.

Prices and Payment

The applicable currency, product prices, shipping charges, and taxes collected by us are displayed during checkout. Please review the total before submitting your order.

Payment must be authorized before an order is fulfilled. We may decline or cancel an order for reasons such as suspected fraud, payment failure, unavailable stock, or a material listing error. If we cancel a paid order, we will refund the amount charged for the canceled items.

Order Confirmation and Changes

An order confirmation acknowledges receipt of your order. If there is a problem with availability, pricing, or fulfillment, we will contact you. We will not charge a higher price or substitute a materially different item without your agreement.

To request a cancellation or change, contact us promptly. We will make reasonable efforts to help, but changes may not be possible after dispatch. Eligible delivered items may be returned under our Return & Refund Policy.

Shipping and Returns

Order preparation generally takes 2–4 business days, followed by an estimated shipping period of 7–15 business days after dispatch. Please review our Shipping Policy for details.

We accept eligible return requests within 30 calendar days of delivery. Return conditions, shipping responsibilities, and refund procedures are explained in our Return & Refund Policy.

Intellectual Property

Website content owned by or licensed to us, including original text, graphics, and designs, is protected by applicable intellectual property laws. You may use the website for personal shopping purposes but may not reproduce or commercially exploit protected content without permission.

Third-party brand names and trademarks remain the property of their respective owners. Their appearance does not by itself imply a partnership or endorsement.

Third-Party Services

Our website may include links to third-party websites or services. Those services have their own terms and privacy practices. Please review them before providing information or completing a transaction outside our store.

Responsibility and Consumer Rights

We are responsible for our obligations under applicable law. Nothing in these terms excludes or restricts mandatory consumer rights, legally required warranties, or liability that cannot lawfully be limited.

Changes to These Terms

We may update these terms for future use of our website. The terms applicable to your purchase are those in effect when you place the order, unless a change is required by law or agreed with you.

Contact and Disputes

Please contact support@morrowfootwear.com with questions or concerns so we can work toward a resolution. These terms do not remove your right to use remedies or contact authorities available under applicable law.